Customer Service

Top notch customer service
FREE delivery if you purchase above the following amount: 
Malaysian - MYR150
Singaporean - MYR700 
Bruneian - MYR850

At PenGallery, we pride ourselves with top notch customer service. If you have any questions pertaining an order, please feel free to get in touch with us through the many methods below.

Have an inquiry about your order?

Make sure the inquiry about your order gets to the right people, use our dedicated order messaging system!

Looking for a particular product?

As specialists in our field, if there's a particular style or model you're looking for and is not available on the site, please feel free to contact us - we might just have it or assist in sourcing for you!


Wholly owned by Pure Paradigm Sdn Bhd (Co no 1189022-X)

NOTICE on retail storefront closure (March 2020)

60A 1st Floor, Jalan SS2/72
47300 Petaling Jaya
Selangor, Malaysia
contact.  +603 79563318 , +60379316670 


If you use WAZE, please key in PenGallery to find us.

Store Business Hours

Mondays - Fridays
10:00am to 7:00 pm (+8 GMT)

10:00am to 6:00 pm (+8 GMT)

Our simply e-mail us!